{"id":3469,"date":"2022-03-02T11:21:24","date_gmt":"2022-03-02T04:21:24","guid":{"rendered":"https:\/\/www.manpham.com\/?p=3469"},"modified":"2022-03-02T11:21:24","modified_gmt":"2022-03-02T04:21:24","slug":"quy-trinh-7-buoc-ban-hang-thanh-cong","status":"publish","type":"post","link":"https:\/\/www.manpham.com\/quy-trinh-7-buoc-ban-hang-thanh-cong.html","title":{"rendered":"Quy tr\u00ecnh 7 b\u01b0\u1edbc b\u00e1n h\u00e0ng th\u00e0nh c\u00f4ng"},"content":{"rendered":"<p>Khi m\u1edf doanh nghi\u1ec7p v\u00e0 kinh doanh, mu\u1ed1n th\u00e0nh c\u00f4ng b\u1ea1n c\u1ea7n c\u00f3 t\u01b0 duy content, <b>quy tr\u00ecnh b\u00e1n h\u00e0ng<\/b> hi\u1ec7u qu\u1ea3. V\u1eady quy tr\u00ecnh 7 b\u01b0\u1edbc b\u00e1n h\u00e0ng th\u00e0nh c\u00f4ng b\u1ea1n \u0111\u00e3 bi\u1ebft ch\u01b0a? Vi\u1ec7c \u0111\u01b0a ra m\u1ed9t quy tr\u00ecnh b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3 c\u1ee5 th\u1ec3 l\u00e0 vi\u1ec7c l\u00e0m c\u1ea7n thi\u1ebft gi\u00fap \u0111em l\u1ea1i doanh thu c\u0169ng nh\u01b0 l\u00e0m cho doanh nghi\u1ec7p c\u1ee7a b\u1ea1n ho\u1ea1t \u0111\u1ed9ng m\u1ed9t c\u00e1ch chuy\u00ean nghi\u1ec7p h\u01a1n. V\u1eady l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 m\u1ed9t quy tr\u00ecnh b\u00e1n h\u00e0ng mang l\u1ea1i hi\u1ec7u qu\u1ea3 t\u1ed1i \u01b0u nh\u1ea5t? B\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y s\u1ebd gi\u00fap b\u1ea1n.<\/p>\n<div id=\"toc_container\" class=\"toc_white no_bullets\"><p class=\"toc_title\">N\u1ed9i dung b&agrave;i vi\u1ebft<\/p><ul class=\"toc_list\"><li><\/li><li><\/li><li><\/li><li><\/li><li><\/li><li><\/li><li><\/li><\/ul><\/div>\n<h2><span id=\"Buoc_1_Nghien_cuu_ky_ke_hoach_va_dua_ra_nhung_chi_tieu_chuan_xac\"><b>B\u01b0\u1edbc 1: Nghi\u00ean c\u1ee9u k\u1ef9 k\u1ebf ho\u1ea1ch v\u00e0 \u0111\u01b0a ra nh\u1eefng ch\u1ec9 ti\u00eau chu\u1ea9n x\u00e1c<\/b><\/span><\/h2>\n<p>\u0110\u00e2y l\u00e0 gia \u0111o\u1ea1n \u0111\u1ea7u ti\u00ean c\u1ee7a vi\u1ec7c b\u00e1n h\u00e0ng, b\u1ea1n c\u1ea7n x\u00e1c \u0111\u1ecbnh r\u00f5 th\u1ecb tr\u01b0\u1eddng c\u1ee7a m\u00ecnh l\u00e0 g\u00ec, k\u1ebf ho\u1ea1ch kinh doanh ra sao, m\u1ee5c ti\u00eau h\u01b0\u1edbng \u0111\u1ebfn nh\u01b0 th\u1ebf n\u00e0o. B\u1ea1n ph\u1ea3i x\u00e1c \u0111\u1ecbnh r\u00f5 nhu c\u1ea7u th\u1ecb tr\u01b0\u1eddng m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c l\u00e0 g\u00ec. T\u1eeb \u0111\u00f3 chu\u1ea9n b\u1ecb t\u1eebng b\u01b0\u1edbc nh\u1ecf nh\u01b0 sau:<\/p>\n<ul>\n<li style=\"font-weight: 400;\">Th\u00f4ng tin s\u1ea3n ph\u1ea9m. Mu\u1ed1n b\u00e1n \u0111\u01b0\u1ee3c h\u00e0ng, tr\u01b0\u1edbc ti\u00ean b\u1ea1n c\u1ea7n th\u1ef1c s\u1ef1 hi\u1ec3u v\u1ec1 s\u1ea3n ph\u1ea9m. H\u00e3y n\u1eafm b\u1eaft c\u00e1c \u01b0u, nh\u01b0\u1ee3c \u0111i\u1ec3m \u0111\u1ec3 t\u00ecm \u0111\u01b0\u1ee3c c\u00e1ch t\u01b0 v\u1ea5n hi\u1ec7u qu\u1ea3.<\/li>\n<li style=\"font-weight: 400;\">Th\u00f4ng tin kh\u00e1ch h\u00e0ng. Vi\u1ec7c ti\u1ebfp theo l\u00e0 c\u1ea7n ph\u1ea3i t\u00ecm hi\u1ec3u v\u1ec1 ng\u01b0\u1eddi ti\u00eau d\u00f9ng. Khi x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c ch\u00e2n dung kh\u00e1ch h\u00e0ng, b\u1ea1n s\u1ebd c\u00f3 th\u00f4ng tin chi ti\u1ebft h\u01a1n v\u1ec1 \u0111\u1eb7c \u0111i\u1ec3m nh\u01b0 nh\u00e2n kh\u1ea9u h\u1ecdc (gi\u1edbi t\u00ednh, tu\u1ed5i t\u00e1c, thu nh\u1eadp,&#8230;) v\u00e0 hi\u1ec3u h\u01a1n v\u1ec1 c\u00e1c y\u1ebfu t\u1ed1 d\u1eabn t\u1edbi quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng (s\u1edf th\u00edch v\u00e0 \u0111i\u1ec1u h\u1ecd gh\u00e9t). T\u1eeb \u0111\u00f3 b\u1ea1n s\u1ebd bi\u1ebft c\u00e1ch l\u00e0m sao \u0111\u1ec3 ch\u1ed1t sale d\u1ec5 d\u00e0ng h\u01a1n.<\/li>\n<li style=\"font-weight: 400;\">K\u1ebf ho\u1ea1ch b\u00e1n h\u00e0ng. Sau khi n\u1eafm \u0111\u01b0\u1ee3c th\u00f4ng tin v\u1ec1 s\u1ea3n ph\u1ea9m v\u00e0 th\u00f4ng tin kh\u00e1ch h\u00e0ng, b\u1ea1n c\u1ea7n ph\u1ea3i l\u00ean k\u1ebf ho\u1ea1ch b\u00e1n h\u00e0ng c\u1ee5 th\u1ec3. C\u00e0ng chi ti\u1ebft th\u00ec t\u1ef7 l\u1ec7 th\u00e0nh c\u00f4ng c\u00e0ng cao.<\/li>\n<li style=\"font-weight: 400;\">Chu\u1ea9n b\u1ecb c\u00e1c v\u1eadt d\u1ee5ng li\u00ean quan. B\u1ea3ng b\u00e1o gi\u00e1, name card, gi\u1ea5y gi\u1edbi thi\u1ec7u,&#8230; c\u00e0ng th\u1ec3 hi\u1ec7n r\u00f5 th\u00f4ng tin, c\u00e0ng t\u1ea1o \u0111\u01b0\u1ee3c s\u1ee9c h\u00fat v\u1edbi ng\u01b0\u1eddi mua.<\/li>\n<li style=\"font-weight: 400;\">Chu\u1ea9n b\u1ecb t\u00e1c phong chuy\u00ean nghi\u1ec7p. Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 \u0111\u1ebfn v\u00e0o l\u00fac b\u1ea1n kh\u00f4ng ng\u1edd t\u1edbi, v\u00ec v\u1eady lu\u00f4n chu\u1ea9n b\u1ecb t\u00e2m th\u1ebf s\u1eb5n s\u00e0ng ph\u1ee5c v\u1ee5, gi\u1eef v\u1eefng t\u00e2m l\u00fd khi g\u1eb7p kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng.<\/li>\n<\/ul>\n<figure id=\"attachment_3472\" aria-describedby=\"caption-attachment-3472\" style=\"width: 698px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/02\/7-buoc-khong-the-thieu-trong-quy-trinh-ban-hang-thanh-cong-03-1200x682-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-3472\" src=\"https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/02\/7-buoc-khong-the-thieu-trong-quy-trinh-ban-hang-thanh-cong-03-1200x682-1-650x369.jpg\" alt=\"Quy tr\u00ecnh 7 b\u01b0\u1edbc b\u00e1n h\u00e0ng th\u00e0nh c\u00f4ng\" width=\"698\" height=\"396\" srcset=\"https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/02\/7-buoc-khong-the-thieu-trong-quy-trinh-ban-hang-thanh-cong-03-1200x682-1-650x369.jpg 650w, https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/02\/7-buoc-khong-the-thieu-trong-quy-trinh-ban-hang-thanh-cong-03-1200x682-1-1024x582.jpg 1024w, https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/02\/7-buoc-khong-the-thieu-trong-quy-trinh-ban-hang-thanh-cong-03-1200x682-1-768x436.jpg 768w, https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/02\/7-buoc-khong-the-thieu-trong-quy-trinh-ban-hang-thanh-cong-03-1200x682-1-380x216.jpg 380w, https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/02\/7-buoc-khong-the-thieu-trong-quy-trinh-ban-hang-thanh-cong-03-1200x682-1-800x455.jpg 800w, https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/02\/7-buoc-khong-the-thieu-trong-quy-trinh-ban-hang-thanh-cong-03-1200x682-1-1160x659.jpg 1160w, https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/02\/7-buoc-khong-the-thieu-trong-quy-trinh-ban-hang-thanh-cong-03-1200x682-1.jpg 1200w\" sizes=\"(max-width: 698px) 100vw, 698px\" \/><\/a><figcaption id=\"caption-attachment-3472\" class=\"wp-caption-text\">Quy tr\u00ecnh 7 b\u01b0\u1edbc b\u00e1n h\u00e0ng th\u00e0nh c\u00f4ng<\/figcaption><\/figure>\n<h2><span id=\"Buoc_2_Khao_sat_y_kien_khach_hang\"><b>B\u01b0\u1edbc 2: Kh\u1ea3o s\u00e1t \u00fd ki\u1ebfn kh\u00e1ch h\u00e0ng<\/b><\/span><\/h2>\n<p>Sau khi c\u00f3 t\u1ec7p kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau b\u01b0\u1edbc n\u00e0y b\u1ea1n c\u1ea7n x\u00e2y d\u1ef1ng l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u1ee7a m\u00ecnh, lo\u1ea1i b\u1ecf d\u1ea7n nh\u1eefng kh\u00e1ch h\u00e0ng kh\u00f4ng thu\u1ed9c nh\u00f3m n\u00e0y kh\u00f4ng th\u00edch h\u1ee3p, kh\u00f4ng ph\u00f9 h\u1ee3p v\u1edbi ti\u00eau ch\u00ed m\u00e0 s\u1ea3n ph\u1ea9m d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n mang l\u1ea1i. B\u01b0\u1edbc n\u00e0y gi\u00fap b\u1ea1n kh\u00f4ng c\u1ea7n t\u1ed1n qu\u00e1 nhi\u1ec1u th\u1eddi gian c\u00f4ng s\u1ee9c marketing hay t\u00ecm hi\u1ec3u nh\u00f3m n\u00e0y. Thay v\u00e0o \u0111\u00f3 b\u1ea1n d\u1ed3n t\u1ea5t c\u1ea3 c\u00e1c ngu\u1ed3n l\u1ef1c v\u1ec1 nh\u00f3m kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u00e0 bi\u1ebfn h\u1ecd th\u00e0nh kh\u00e1ch h\u00e0ng trung th\u00e0nh.<\/p>\n<h2><span id=\"Buoc_3_Nam_ro_thong_tin_khach_hang\"><b>B\u01b0\u1edbc 3: N\u0103m r\u00f5 th\u00f4ng tin kh\u00e1ch h\u00e0ng.\u00a0<\/b><\/span><\/h2>\n<p>Sau khi \u0111\u00e3 c\u00f3 \u0111\u01b0\u1ee3c m\u1ed9t danh s\u00e1ch kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, b\u01b0\u1edbc ti\u1ebfp theo c\u1ea7n ph\u1ea3i l\u00e0m ch\u00ednh l\u00e0 ti\u1ebfp c\u1eadn \u0111\u01b0\u1ee3c nh\u00f3m \u0111\u1ed1i t\u01b0\u1ee3ng n\u00e0y. \u0110\u00e2y l\u00e0 giai \u0111o\u1ea1n c\u1ef1c k\u1ef3 quan tr\u1ecdng, ng\u01b0\u1eddi mua s\u1ebd \u0111\u00e1nh gi\u00e1 doanh nghi\u1ec7p\/ng\u01b0\u1eddi b\u00e1n h\u00e0ng c\u00f3 chuy\u00ean nghi\u1ec7p, c\u00f3 t\u00e2m hay kh\u00f4ng. Y\u1ebfu t\u1ed1 n\u00e0y \u1ea3nh h\u01b0\u1edfng r\u1ea5t nhi\u1ec1u \u0111\u1ebfn vi\u1ec7c \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng. \u0110\u1eebng v\u1ed9i b\u00e1n h\u00e0ng \u1edf th\u1eddi \u0111i\u1ec3m n\u00e0y, \u0111i\u1ec1u c\u1ea7n l\u00e0m l\u00e0 t\u1ea1o m\u1ed1i quan h\u1ec7 t\u1ed1t v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 ti\u1ebfp t\u1ee5c thu th\u1eadp th\u00eam nh\u1eefng th\u00f4ng tin c\u1ea7n thi\u1ebft, t\u1eeb \u0111\u00f3 x\u00e1c \u0111\u1ecbnh ch\u00ednh x\u00e1c nhu c\u1ea7u, mong mu\u1ed1n c\u1ee7a h\u1ecd. C\u00e0ng hi\u1ec3u k\u1ef9 v\u1ec1 ng\u01b0\u1eddi mua, t\u1ef7 l\u1ec7 ch\u1ed1t sale c\u00e0ng cao.<\/p>\n<p>M\u1ed7i ng\u01b0\u1eddi s\u1ebd c\u00f3 m\u1ed9t c\u00e1ch th\u1ee9c ti\u1ebfp c\u1eadn, tr\u00f2 chuy\u1ec7n kh\u00e1c nhau. B\u1ea1n n\u00ean t\u1ea1o d\u1ef1ng \u0111\u01b0\u1ee3c phong c\u00e1ch ri\u00eang cho b\u1ea3n th\u00e2n, \u0111\u1eebng sao ch\u00e9p c\u1ee7a ai v\u00ec ch\u01b0a ch\u1eafc s\u1ebd ph\u00f9 h\u1ee3p v\u1edbi b\u1ea1n. C\u00e0ng t\u1ef1 nhi\u00ean th\u00ec l\u1ea1i c\u00e0ng chi\u1ebfm \u0111\u01b0\u1ee3c c\u1ea3m t\u00ecnh c\u1ee7a kh\u00e1ch h\u00e0ng, \u0111\u1eebng g\u00f2 b\u00f3 trong m\u1ed9t khu\u00f4n kh\u1ed5 nh\u1ea5t \u0111\u1ecbnh.<\/p>\n<p>N\u1ebfu \u0111\u00e2y l\u00e0 m\u1ed9t kh\u00e1ch h\u00e0ng ho\u00e0n to\u00e0n m\u1edbi &#8211; nh\u1eefng ng\u01b0\u1eddi ch\u01b0a t\u1eebng s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m th\u00ec b\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng m\u1ed9t v\u00e0i ch\u00ednh s\u00e1ch khuy\u1ebfn m\u00e3i \u0111\u1ec3 thu h\u00fat s\u1ef1 ch\u00fa \u00fd c\u1ee7a \u0111\u1ed1i ph\u01b0\u01a1ng, t\u1eeb \u0111\u00f3 h\u01b0\u1edbng h\u1ecd l\u00ean c\u00e1c b\u01b0\u1edbc ti\u1ebfp theo.<\/p>\n<figure id=\"attachment_3471\" aria-describedby=\"caption-attachment-3471\" style=\"width: 685px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/02\/3-Aug-16-2021-06-40-08-13-AM.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-3471\" src=\"https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/02\/3-Aug-16-2021-06-40-08-13-AM-650x433.jpg\" alt=\"N\u0103m r\u00f5 th\u00f4ng tin kh\u00e1ch h\u00e0ng\" width=\"685\" height=\"456\" srcset=\"https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/02\/3-Aug-16-2021-06-40-08-13-AM-650x433.jpg 650w, https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/02\/3-Aug-16-2021-06-40-08-13-AM-380x253.jpg 380w, https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/02\/3-Aug-16-2021-06-40-08-13-AM.jpg 750w\" sizes=\"(max-width: 685px) 100vw, 685px\" \/><\/a><figcaption id=\"caption-attachment-3471\" class=\"wp-caption-text\">N\u0103m r\u00f5 th\u00f4ng tin kh\u00e1ch h\u00e0ng<\/figcaption><\/figure>\n<h2><span id=\"Buoc_4_Gioi_thieu_va_trinh_bay_ve_san_pham_dich_vu\"><b>B\u01b0\u1edbc 4: Gi\u1edbi thi\u1ec7u v\u00e0 tr\u00ecnh b\u00e0y v\u1ec1 s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5<\/b><\/span><\/h2>\n<p>Sau khi \u0111\u00e3 t\u1ea1o d\u1ef1ng \u0111\u01b0\u1ee3c m\u1ed9t m\u1ed1i quan h\u1ec7 t\u1ed1t v\u1edbi kh\u00e1ch h\u00e0ng, l\u00fac n\u00e0y l\u00e0 th\u1eddi \u0111i\u1ec3m t\u1ed1t \u0111\u1ec3 doanh nghi\u1ec7p\/nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng chuy\u1ec3n qua b\u01b0\u1edbc \u201c<b><i>Gi\u1edbi thi\u1ec7u v\u1ec1 s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5<\/i><\/b>\u201d. Khi tr\u00ecnh b\u00e0y, h\u00e3y nh\u1edb r\u1eb1ng ch\u1ec9 n\u00ean t\u1eadp trung v\u00e0o \u201c<b><i>l\u1ee3i \u00edch c\u1ee7a kh\u00e1ch h\u00e0ng nh\u1eadn \u0111\u01b0\u1ee3c<\/i><\/b>\u201d ch\u1ee9 kh\u00f4ng ph\u1ea3i l\u00e0 t\u00ednh n\u0103ng c\u1ee7a s\u1ea3n ph\u1ea9m.<\/p>\n<p>N\u00ean nh\u1edb \u0111\u00e2y l\u00e0 cu\u1ed9c h\u1ed9i tho\u1ea1i gi\u1eefa b\u1ea1n v\u00e0 ng\u01b0\u1eddi mua, v\u00ec th\u1ebf c\u1ea7n c\u00f3 s\u1ef1 t\u01b0\u01a1ng t\u00e1c t\u1eeb 2 ph\u00eda. H\u00e3y h\u1ea1n ch\u1ebf t\u1ed1i \u0111a t\u00ecnh tr\u1ea1ng \u0111\u1ed9c tho\u1ea1i, b\u1ea1n ch\u1ec9 thao thao b\u1ea5t tuy\u1ec7t v\u1ec1 s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 m\u00e0 kh\u00f4ng \u0111\u1ec3 \u00fd t\u1edbi mong mu\u1ed1n c\u1ee7a nh\u1eefng ng\u01b0\u1eddi \u0111ang nghe. T\u1ea1o nh\u1eefng c\u00e2u h\u1ecfi m\u1edf l\u00e0 c\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 t\u01b0\u01a1ng t\u00e1c v\u1edbi ng\u01b0\u1eddi mua, c\u0169ng nh\u01b0 l\u00e0 khai th\u00e1c th\u00eam th\u00f4ng tin t\u1eeb h\u1ecd. N\u1ebfu c\u00f3 th\u1ec3 l\u00f4i k\u00e9o kh\u00e1ch h\u00e0ng v\u00e0o cu\u1ed9c tr\u00f2 chuy\u1ec7n n\u00e0y, n\u00eau ra quan \u0111i\u1ec3m c\u1ee7a h\u1ecd v\u1ec1 s\u1ea3n ph\u1ea9m th\u00ec b\u1ea1n \u0111\u00e3 \u0111i \u0111\u01b0\u1ee3c h\u01a1n n\u1eeda qu\u00e3ng \u0111\u01b0\u1eddng \u0111\u1ebfn \u0111\u00edch th\u00e0nh c\u00f4ng.<\/p>\n<p>M\u1ed9t \u0111i\u1ec3m c\u1ea7n l\u01b0u \u00fd n\u1eefa trong qu\u00e1 tr\u00ecnh gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m ch\u00ednh l\u00e0 ph\u1ea3i lu\u00f4n ch\u00e2n th\u1eadt. \u0110\u1eebng th\u1ea7n th\u00e1nh h\u00f3a s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n. N\u1ebfu kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y b\u1ea3n th\u00e2n b\u1ecb l\u1eeba d\u1ed1i, ch\u1eb3ng nh\u1eefng b\u1ea1n s\u1ebd m\u1ea5t ho\u00e0n to\u00e0n c\u01a1 h\u1ed9i thuy\u1ebft ph\u1ee5c h\u1ecd, \u0111\u1ed3ng th\u1eddi s\u1ebd m\u1ea5t lu\u00f4n m\u1ed9t nh\u00f3m kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng l\u00e0 ng\u01b0\u1eddi th\u00e2n, gia \u0111\u00ecnh c\u1ee7a h\u1ecd.<\/p>\n<h2><span id=\"Buoc_5_Thuyet_phuc_khach_hang_giai_quyet_van_de_ton_dong\"><b>B\u01b0\u1edbc 5: Thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng, gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 t\u1ed3n \u0111\u1ecdng<\/b><\/span><\/h2>\n<p>Sau khi tr\u00f2 chuy\u1ec7n, l\u1ea5y th\u00eam \u0111\u01b0\u1ee3c th\u00f4ng tin v\u1ec1 nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng th\u00ec \u0111\u00e2y l\u00e0 giai \u0111o\u1ea1n b\u1ea1n c\u1ea7n gi\u1ea3i \u0111\u00e1p nh\u1eefng th\u1eafc m\u1eafc \u1ea5y, b\u00e1o gi\u00e1 v\u00e0 thuy\u1ebft ph\u1ee5c h\u1ecd. Khi b\u00e1o gi\u00e1, ch\u1ec9 n\u00ean t\u1eadp trung v\u00e0o nh\u1eefng \u0111i\u1ec1u \u0111\u00e3 th\u1ea3o lu\u1eadn tr\u01b0\u1edbc \u0111\u00f3 v\u1edbi kh\u00e1ch h\u00e0ng. Theo t\u00e2m l\u00fd th\u00f4ng th\u01b0\u1eddng, ng\u01b0\u1eddi mua s\u1ebd ph\u1ea3n \u0111\u1ed1i v\u1ec1 gi\u00e1 th\u00e0nh c\u1ee7a s\u1ea3n ph\u1ea9m. L\u00fac n\u00e0y, c\u00e1ch \u0111\u1ec3 thuy\u1ebft ph\u1ee5c h\u1ecd ch\u00ednh l\u00e0 d\u1ef1a v\u00e0o nh\u1eefng l\u1ee3i \u00edch c\u1ee7a s\u1ea3n ph\u1ea9m mang l\u1ea1i s\u1ebd cao h\u01a1n r\u1ea5t nhi\u1ec1u so v\u1edbi chi ph\u00ed b\u1ecf ra. C\u1ea7n nh\u1ea5n m\u1ea1nh v\u00e0o nhu c\u1ea7u v\u00e0 s\u1ef1 c\u1ea5p thi\u1ebft c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n<p>Khi thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng, h\u00e3y l\u00e0m cho h\u1ecd th\u1eadt s\u1ef1 hi\u1ec3u \u0111\u01b0\u1ee3c nh\u1eefng g\u00ec b\u1ea1n mu\u1ed1n n\u00f3i, tr\u00e1nh s\u1ef1 nh\u1ea7m l\u1eabn kh\u00f4ng \u0111\u00e1ng c\u00f3. \u0110\u1eebng qu\u00e1 l\u1ea1m d\u1ee5ng c\u00e1c t\u1eeb ng\u1eef chuy\u00ean ng\u00e0nh, qu\u00e1 thi\u00ean v\u1ec1 k\u1ef9 thu\u1eadt m\u00e0 h\u00e3y di\u1ec5n t\u1ea3 b\u1eb1ng ng\u00f4n ng\u1eef th\u00f4ng th\u01b0\u1eddng v\u00e0 c\u00f4 \u0111\u1ecdng nh\u1ea5t.<\/p>\n<h2><span id=\"Buoc_6_Thong_nhat_don_hang\"><b>B\u01b0\u1edbc 6: Th\u1ed1ng nh\u1ea5t \u0111\u01a1n h\u00e0ng<\/b><\/span><\/h2>\n<p>N\u1ebfu \u0111\u00e3 ho\u00e0n th\u00e0nh xong 5 b\u01b0\u1edbc \u0111\u1ea7u ti\u00ean c\u1ee7a quy tr\u00ecnh b\u00e1n h\u00e0ng, nh\u01b0ng b\u1ea1n l\u1ea1i kh\u00f4ng bi\u1ebft ch\u1ed1t sale th\u00ec s\u1ebd kh\u00f4ng mang l\u1ea1i hi\u1ec7u qu\u1ea3 b\u00e1n h\u00e0ng. Khi 2 b\u00ean \u0111\u00e3 \u0111\u1ed3ng thu\u1eadn v\u1edbi nhau, b\u1ea1n c\u1ea7n ph\u1ea3i h\u01b0\u1edbng ng\u01b0\u1eddi mua t\u1edbi vi\u1ec7c \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng. C\u1eed ch\u1ec9, \u00e1nh m\u1eaft, th\u00e1i \u0111\u1ed9,&#8230; l\u00e0 c\u00e1c t\u00edn hi\u1ec7u \u0111\u1ec3 b\u1ea1n nh\u1eadn bi\u1ebft \u0111\u00e2u l\u00e0 th\u1eddi \u0111i\u1ec3m th\u00edch h\u1ee3p. L\u00fac n\u00e0y, h\u00e3y cam k\u1ebft m\u1ecdi \u0111i\u1ec1u b\u1ea1n v\u00e0 h\u1ecd th\u1ea3o lu\u1eadn \u1edf c\u00e1c giai \u0111o\u1ea1n tr\u01b0\u1edbc l\u00e0 ho\u00e0n to\u00e0n ch\u00ednh x\u00e1c, c\u00f3 th\u1ec3 th\u00eam gi\u1ea5y t\u1edd cam k\u1ebft, sau \u0111\u00f3 \u0111\u01b0a h\u1ecd \u0111\u1ebfn v\u1edbi h\u1ee3p \u0111\u1ed3ng b\u00e1n h\u00e0ng.<\/p>\n<p>\u0110\u1ec3 tr\u00e1nh ch\u1ecdn sai th\u1eddi \u0111i\u1ec3m ch\u1ed1t \u0111\u01a1n h\u00e0ng, b\u1ea1n c\u00f3 th\u1ec3 \u0111\u01b0a ra c\u00e2u h\u1ecfi xem h\u1ecd c\u00f2n th\u1eafc m\u1eafc ch\u1ed7 n\u00e0o hay kh\u00f4ng. N\u1ebfu nh\u01b0 nh\u1eefng v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch h\u00e0ng ch\u01b0a \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft tri\u1ec7t \u0111\u1ec3 th\u00ec t\u1ef7 l\u1ec7 2 b\u00ean th\u1ed1ng nh\u1ea5t kh\u00f4ng cao. V\u00ec th\u1ebf h\u00e3y ch\u1eafc ch\u1eafn l\u00e0 b\u1ea1n \u0111\u00e3 gi\u00fap h\u1ecd t\u00ecm th\u1ea5y m\u1ed9t gi\u1ea3i ph\u00e1p t\u1ed1i \u01b0u, t\u1ef7 l\u1ec7 ch\u1ed1t \u0111\u01a1n th\u00e0nh c\u00f4ng s\u1ebd cao h\u01a1n r\u1ea5t nhi\u1ec1u.<\/p>\n<figure id=\"attachment_3470\" aria-describedby=\"caption-attachment-3470\" style=\"width: 676px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/02\/imager_7_19747_700.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-3470\" src=\"https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/02\/imager_7_19747_700.jpg\" alt=\"Th\u1ed1ng nh\u1ea5t \u0111\u01a1n h\u00e0ng\" width=\"676\" height=\"455\" srcset=\"https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/02\/imager_7_19747_700.jpg 600w, https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/02\/imager_7_19747_700-380x256.jpg 380w\" sizes=\"(max-width: 676px) 100vw, 676px\" \/><\/a><figcaption id=\"caption-attachment-3470\" class=\"wp-caption-text\">Th\u1ed1ng nh\u1ea5t \u0111\u01a1n h\u00e0ng<\/figcaption><\/figure>\n<h2><span id=\"Buoc_7_Cham_soc_khach_hang_sau_ban_hang\"><b>B\u01b0\u1edbc 7: Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng sau b\u00e1n h\u00e0ng<\/b><\/span><\/h2>\n<p>\u0110\u00e2y l\u00e0 qu\u00e1 tr\u00ecnh di\u1ec5n ra sau b\u00e1n h\u00e0ng nh\u01b0ng l\u1ea1i l\u00e0 b\u01b0\u1edbc c\u1ef1c k\u00ec quan tr\u1ecdng n\u00f3 quy\u1ebft \u0111\u1ecbnh xem kh\u00e1ch h\u00e0ng \u0111\u00f3 c\u00f3 trung th\u00e0nh v\u1edbi b\u1ea1n kh\u00f4ng. Nghi\u00e3 l\u00e0 h\u1ecd c\u00f3 quay l\u1ea1i mua h\u00e0ng ho\u1eb7c gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m n\u00e0y cho ng\u01b0\u1eddi th\u00e2n b\u1ea1n b\u00e8 kh\u00f4ng. M\u1ed9t n\u1eeda n\u1eb1m \u1edf th\u00e1i \u0111\u1ed9 c\u1ee7a ta, n\u1eeda c\u00f2n l\u1ea1i \u1edf ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m. Th\u01b0\u1eddng \u1edf b\u01b0\u1edbc n\u00e0y b\u1ea1n s\u1ebd g\u1ecdi cho kh\u00e1ch h\u00e0ng h\u1ecfi h\u1ecd r\u1eb1ng s\u1ea3n ph\u1ea9m \u0111\u00f3 h\u1ecd c\u00f3 h\u00e0i l\u00f2ng kh\u00f4ng? C\u00f3 v\u1ea5n \u0111\u1ec1 g\u00ec c\u1ea7n h\u1ecd gi\u1ea3i quy\u1ebft kh\u00f4ng? Th\u00e1i \u0111\u1ed9 ph\u1ee5c v\u1ee5 c\u1ee7a nh\u00e2n vi\u00ean h\u00f4m \u0111\u00f3 nh\u01b0 th\u1ebf n\u00e0o&#8230; L\u00fac n\u00e0y kh\u00e1ch h\u00e0ng s\u1ebd n\u00f3i l\u00ean nh\u1eefng v\u1ea5n \u0111\u1ec1 c\u1ee7a h\u1ecd v\u00e0 b\u1ea1n s\u1ebd gi\u1ea3i quy\u1ebft ch\u00fang sao cho tho\u1ea3 \u0111\u00e1ng nh\u1ea5t. N\u1ebfu kh\u00f4ng c\u00f3 v\u1ea5n \u0111\u1ec1 g\u00ec th\u00ec b\u1ea1n s\u1ebd c\u1ea3m \u01a1n kh\u00e1ch \u0111\u00e3 mua h\u00e0ng v\u00e0 hi v\u1ecdng c\u00f3 th\u1ec3 g\u1eb7p l\u1ea1i h\u1ecd v\u00e0o l\u1ea7n mua sau. T\u1eb7ng voucher gi\u1ea3m gi\u00e1 hay tri \u00e2n g\u00ec \u0111\u00f3. Kh\u00e1ch c\u00f3 th\u1ec3 ch\u1ec9 h\u00e0i l\u00f2ng m\u1ed9t \u00edt v\u00e0o s\u1ea3n ph\u1ea9m ph\u1ee5c v\u1ee5 nh\u01b0ng c\u00e1ch b\u1ea1n ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng s\u1ebd \u0111\u1ec3 l\u1ea1i \u1ea5n t\u01b0\u1ee3ng s\u00e2u s\u1eafc \u0111\u1ea5y. \u0110\u1eebng b\u1ecf qua b\u01b0\u1edbc quan tr\u1ecdng n\u00e0y nh\u00e9.<\/p>\n<p>Tr\u00ean \u0111\u00e2y l\u00e0 Quy tr\u00ecnh 7 b\u01b0\u1edbc<b> b\u00e1n h\u00e0ng th\u00e0nh c\u00f4ng<\/b> chu\u1ea9n chuy\u00ean nghi\u1ec7p t\u1ea1i c\u00e1c doanh nghi\u1ec7p \u1edf h\u1ea7u h\u1ebft m\u1ecdi l\u0129nh v\u1ef1c. \u0110i\u1ec1u quan tr\u1ecdng xuy\u00ean su\u1ed1t quy tr\u00ecnh l\u00e0 nh\u00e2n vi\u00ean kinh doanh c\u1ea7n am hi\u1ec3u kh\u00e1ch h\u00e0ng \u0111\u1ec3 c\u00f3 th\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a h\u1ecd trong t\u1eebng b\u01b0\u1edbc \u1edf quy tr\u00ecnh. Ch\u00fac c\u00e1c b\u1ea1n th\u00e0nh c\u00f4ng<\/p>\n<p>&nbsp;<\/p>\n\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-center kksr-valign-bottom\"\n    data-payload='{&quot;align&quot;:&quot;center&quot;,&quot;id&quot;:&quot;3469&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;bottom&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;2&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;4.5&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;\\u0110\\u00e1nh gi\\u00e1 b\\u00e0i vi\\u1ebft post&quot;,&quot;legend&quot;:&quot;4.5\\\/5 - (2 votes)&quot;,&quot;size&quot;:&quot;24&quot;,&quot;title&quot;:&quot;Quy tr\\u00ecnh 7 b\\u01b0\\u1edbc b\\u00e1n h\\u00e0ng th\\u00e0nh c\\u00f4ng&quot;,&quot;width&quot;:&quot;128&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 128px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 19.2px;\">\n            4.5\/5 - (2 votes)    <\/div>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Khi m\u1edf doanh nghi\u1ec7p v\u00e0 kinh doanh, mu\u1ed1n th\u00e0nh c\u00f4ng b\u1ea1n c\u1ea7n c\u00f3 t\u01b0 duy content, quy tr\u00ecnh b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3. V\u1eady quy tr\u00ecnh 7 b\u01b0\u1edbc b\u00e1n h\u00e0ng th\u00e0nh c\u00f4ng b\u1ea1n \u0111\u00e3 bi\u1ebft ch\u01b0a? Vi\u1ec7c \u0111\u01b0a ra m\u1ed9t quy tr\u00ecnh b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3 c\u1ee5 th\u1ec3 l\u00e0 vi\u1ec7c l\u00e0m c\u1ea7n thi\u1ebft gi\u00fap \u0111em l\u1ea1i [&hellip;]<\/p>\n","protected":false},"author":44,"featured_media":3473,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_daextam_enable_autolinks":"1","footnotes":""},"categories":[271],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.12 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Quy tr\u00ecnh 7 b\u01b0\u1edbc b\u00e1n h\u00e0ng th\u00e0nh c\u00f4ng | Man Pham Blog<\/title>\n<meta name=\"description\" content=\"Khi m\u1edf doanh nghi\u1ec7p v\u00e0 kinh doanh, mu\u1ed1n th\u00e0nh c\u00f4ng b\u1ea1n c\u1ea7n c\u00f3 quy tr\u00ecnh b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3. V\u1eady quy tr\u00ecnh 7 b\u01b0\u1edbc b\u00e1n h\u00e0ng th\u00e0nh c\u00f4ng b\u1ea1n \u0111\u00e3 bi\u1ebft ch\u01b0a? Vi\u1ec7c \u0111\u01b0a ra m\u1ed9t quy tr\u00ecnh b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3 c\u1ee5 th\u1ec3 l\u00e0 vi\u1ec7c l\u00e0m c\u1ea7n thi\u1ebft gi\u00fap \u0111em l\u1ea1i doanh thu c\u0169ng nh\u01b0 l\u00e0m cho doanh nghi\u1ec7p c\u1ee7a b\u1ea1n ho\u1ea1t \u0111\u1ed9ng m\u1ed9t c\u00e1ch chuy\u00ean nghi\u1ec7p h\u01a1n. V\u1eady l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 m\u1ed9t quy tr\u00ecnh b\u00e1n h\u00e0ng mang l\u1ea1i hi\u1ec7u qu\u1ea3 t\u1ed1i \u01b0u nh\u1ea5t? 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Hy v\u1ecdng r\u1eb1ng c\u00e1c chia s\u1ebb nh\u1ecf n\u00e0y s\u1ebd gi\u00fap c\u00e1c b\u1ea1n c\u00f3 nh\u1eefng kinh nghi\u1ec7m qu\u00fd b\u00e1u\",\"sameAs\":[\"https:\/\/www.manpham.com\/\",\"https:\/\/www.facebook.com\/sean.pham.397\/\",\"https:\/\/www.linkedin.com\/in\/manphamreview1\/\",\"https:\/\/www.pinterest.com\/manphamreview1\/\",\"https:\/\/twitter.com\/PhamMan79197728\",\"https:\/\/myspace.com\/manphamreview1\/\",\"https:\/\/www.youtube.com\/channel\/UCVlUNQ-POpB5LYtPm2Jmipg\/about\",\"https:\/\/manphamreview1.tumblr.com\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.manpham.com\/#\/schema\/person\/86395a802f3e8d52ec75ede043a48dad\",\"name\":\"Thu H\u00e0\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.manpham.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/3e4311698127d492d9ea8650d73dba47?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/3e4311698127d492d9ea8650d73dba47?s=96&d=mm&r=g\",\"caption\":\"Thu H\u00e0\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Quy tr\u00ecnh 7 b\u01b0\u1edbc b\u00e1n h\u00e0ng th\u00e0nh c\u00f4ng | Man Pham Blog","description":"Khi m\u1edf doanh nghi\u1ec7p v\u00e0 kinh doanh, mu\u1ed1n th\u00e0nh c\u00f4ng b\u1ea1n c\u1ea7n c\u00f3 quy tr\u00ecnh b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3. 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