{"id":3507,"date":"2022-03-02T11:07:24","date_gmt":"2022-03-02T04:07:24","guid":{"rendered":"https:\/\/www.manpham.com\/?p=3507"},"modified":"2022-03-02T11:07:24","modified_gmt":"2022-03-02T04:07:24","slug":"telemarketing","status":"publish","type":"post","link":"https:\/\/www.manpham.com\/telemarketing.html","title":{"rendered":"Telemarketing l\u00e0 g\u00ec? Kinh nghi\u1ec7m cho c\u00f4ng vi\u1ec7c n\u00e0y\u00a0"},"content":{"rendered":"<p>Marketing l\u00e0 ho\u1ea1t \u0111\u1ed9ng h\u1ed7 tr\u1ee3 b\u00e1n h\u00e0ng v\u00e0 t\u1eeb l\u00e2u nh\u1eefng ho\u1ea1t \u0111\u1ed9ng li\u00ean quan \u0111\u1ebfn Marketing lu\u00f4n \u0111\u01b0\u1ee3c doanh nghi\u1ec7p \u0111\u1ea9y m\u1ea1nh. V\u00e0 V\u1edbi nhi\u1ec7m v\u1ee5 l\u00e0m c\u1ea7u n\u1ed1i truy\u1ec1n t\u1ea3i th\u00f4ng tin h\u1eefu \u00edch \u0111\u1ebfn v\u1edbi kh\u00e1ch h\u00e0ng, Telemarketing hi\u1ec7n l\u00e0 m\u1ed9t trong nh\u1eefng b\u1ed9 ph\u1eadn quan tr\u1ecdng n\u1eb1m trong chi\u1ebfn l\u01b0\u1ee3c kinh doanh c\u1ee7a m\u1ed7i doanh nghi\u1ec7p<i>. <\/i>V\u1eady Telemarketing l\u00e0 g\u00ec &#8211; Kinh nghi\u1ec7m cho c\u00f4ng vi\u1ec7c n\u00e0y ra sao m\u1eddi b\u1ea1n \u0111\u1ecdc b\u00e0i vi\u1ebft sau \u0111\u00e2y nh\u00e9!<\/p>\n<div id=\"toc_container\" class=\"toc_white no_bullets\"><p class=\"toc_title\">N\u1ed9i dung b&agrave;i vi\u1ebft<\/p><ul class=\"toc_list\"><li><\/li><li><ul><li><\/li><li><\/li><li><\/li><\/ul><\/li><\/ul><\/div>\n<h2><span id=\"Telemarketing_la_gi_Phan_biet_Telemarketing_va_Telesale\"><b>Telemarketing l\u00e0 g\u00ec? Ph\u00e2n bi\u1ec7t Telemarketing v\u00e0 Telesale<\/b><\/span><\/h2>\n<p><b>Telemarketing<\/b> hi\u1ec3u \u0111\u01a1n gi\u1ea3n ch\u00ednh l\u00e0 vi\u1ec7c ti\u1ebfp th\u1ecb qua \u0111i\u1ec7n tho\u1ea1i. Telemarketing g\u1ed3m nhi\u1ec1u c\u00f4ng vi\u1ec7c nh\u01b0 gi\u1edbi thi\u1ec7u, cung c\u1ea5p th\u00f4ng tin v\u1ec1 s\u1ea3n ph\u1ea9m cho kh\u00e1ch h\u00e0ng, t\u1ea1o ra c\u00e1c kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, k\u00edch ho\u1ea1t c\u00e1c kh\u00e1ch h\u00e0ng c\u0169, nghi\u00ean c\u1ee9u v\u1ec1 th\u1ecb tr\u01b0\u1eddng,\u2026 v\u00e0 b\u00e1n h\u00e0ng. Nhu c\u1ea7u vi\u1ec7c l\u00e0m Telemarketing t\u0103ng m\u1ea1nh, r\u1ea5t nhi\u1ec1u b\u1ea1n tr\u1ebb \u0111\u00e3 l\u1ef1a ch\u1ecdn c\u00f4ng vi\u1ec7c n\u00e0y \u0111\u1ec3 ph\u00e1t tri\u1ec3n b\u1ea3n th\u00e2n.\u00a0<\/p>\n<ul>\n<li style=\"font-weight: 400;\">Telesales: D\u1ecbch v\u1ee5 v\u1edbi m\u1ee5c \u0111\u00edch chuy\u00ean \u0111\u1ec3 b\u00e1n c\u00e1c s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 \u0111\u1ebfn v\u1edbi kh\u00e1ch h\u00e0ng qua \u0111i\u1ec7n tho\u1ea1i. Telesales th\u01b0\u1eddng \u0111\u01b0\u1ee3c xem l\u00e0 b\u01b0\u1edbc cu\u1ed1i c\u00f9ng \u0111\u1ec3 ch\u1ed1t sale.<\/li>\n<li style=\"font-weight: 400;\">Telemarketing: D\u1ecbch v\u1ee5 v\u1edbi m\u1ee5c \u0111\u00edch t\u1ea1o nhu c\u1ea7u cho nh\u1eefng kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, thu th\u1eadp c\u00e1c th\u00f4ng tin, ph\u1ea3n h\u1ed3i v\u00e0 gi\u00fap t\u0103ng c\u01a1 h\u1ed9i b\u00e1n h\u00e0ng qua \u0111i\u1ec7n tho\u1ea1i. Telemarketing s\u1ebd gi\u00fap doanh nghi\u1ec7p c\u00f3 th\u1ec3 t\u00ecm \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng. \u0110\u00e2y \u0111\u01b0\u1ee3c xem l\u00e0 b\u01b0\u1edbc \u0111\u1ec7m, t\u00e1c \u0111\u1ed9ng v\u00e0 th\u00fac \u0111\u1ea9y kh\u00e1ch h\u00e0ng mua h\u00e0ng.<\/li>\n<\/ul>\n<figure id=\"attachment_3508\" aria-describedby=\"caption-attachment-3508\" style=\"width: 709px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/03\/telesale-cho-khach-hang-abenla.png\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-3508\" src=\"https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/03\/telesale-cho-khach-hang-abenla-650x340.png\" alt=\"Telemarketing l\u00e0 g\u00ec? Ph\u00e2n bi\u1ec7t Telemarketing v\u00e0 Telesale\" width=\"709\" height=\"371\" srcset=\"https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/03\/telesale-cho-khach-hang-abenla-650x340.png 650w, https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/03\/telesale-cho-khach-hang-abenla-1024x536.png 1024w, https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/03\/telesale-cho-khach-hang-abenla-768x402.png 768w, https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/03\/telesale-cho-khach-hang-abenla-380x199.png 380w, https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/03\/telesale-cho-khach-hang-abenla-800x419.png 800w, https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/03\/telesale-cho-khach-hang-abenla-1160x607.png 1160w, https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/03\/telesale-cho-khach-hang-abenla.png 1200w\" sizes=\"(max-width: 709px) 100vw, 709px\" \/><\/a><figcaption id=\"caption-attachment-3508\" class=\"wp-caption-text\">Telemarketing l\u00e0 g\u00ec? Ph\u00e2n bi\u1ec7t Telemarketing v\u00e0 Telesale<\/figcaption><\/figure>\n<h2><span id=\"Kinh_nghiem_danh_cho_Telemarketing\"><b>Kinh nghi\u1ec7m d\u00e0nh cho Telemarketing<\/b><\/span><\/h2>\n<h3><span id=\"Lich_su_va_chuyen_nghiep\"><b>L\u1ecbch s\u1ef1 v\u00e0 chuy\u00ean nghi\u1ec7p<\/b><\/span><\/h3>\n<p>\u0110\u00e2y c\u0169ng l\u00e0 y\u1ebfu t\u1ed1 \u0111\u1ea7u ti\u00ean m\u00e0 t\u1ea5t c\u1ea3 c\u00e1c c\u00f4ng vi\u1ec7c \u0111\u1ec1u c\u1ea7n tuy nhi\u00ean \u1edf m\u1ed9t Telemarketing th\u00ec l\u1ecbch s\u1ef1 v\u00e0 chuy\u00ean nghi\u1ec7p l\u00e0 y\u1ebfu t\u1ed1 ti\u00ean quy\u1ebft. M\u1ed7i ng\u00e0y b\u1ea1n s\u1ebd g\u1eb7p r\u1ea5t nhi\u1ec1u kh\u00e1ch h\u00e0ng kh\u00e1c nhau, m\u1ed7i ng\u01b0\u1eddi l\u1ea1i c\u00f3 c\u00e1ch n\u00f3i chuy\u1ec7n v\u00e0 th\u00e1i \u0111\u1ed9 v\u1edbi b\u1ea1n kh\u00e1c nhau. Gi\u1eef \u0111\u01b0\u1ee3c s\u1ef1 \u0111i\u1ec1m t\u0129nh \u0111\u1ec3 tr\u00f2 chuy\u1ec7n v\u1edbi nh\u1eefng kh\u00e1ch c\u00f3 ph\u1ea3n h\u1ed3i kh\u00f4ng t\u00edch c\u1ef1c hay th\u00e1i \u0111\u1ed9 t\u1ec7 l\u00e0 \u0111i\u1ec1u c\u1ea7n \u1edf b\u1ea1n.\u00a0<\/p>\n<p>Vi\u1ec7c b\u1ea1n giao ti\u1ebfp v\u1edbi kh\u00e1ch b\u1eb1ng k\u1ef9 n\u0103ng c\u1ee7a b\u1ea3n th\u00e2n hi\u1ec3u \u0111\u00fang tr\u1ecdng t\u00e2m, c\u1ed1 g\u1eafng kh\u00f4ng gi\u1ea3i th\u00edch qu\u00e1 nhi\u1ec1u, gi\u1ecdng n\u00f3i \u1ea5m \u00e1p v\u00e0 truy\u1ec1n c\u1ea3m h\u1ee9ng \u0111\u00e2y c\u0169ng l\u00e0 c\u00e1ch thu h\u00fat kh\u00e1ch h\u00e0ng. V\u00e0 khi\u1ebfn cu\u1ed9c tr\u00f2 chuy\u1ec7n di\u1ec5n ra su\u00f4n s\u1ebb v\u00e0 c\u00f3 ph\u1ea3n h\u1ed3i t\u1ed1t h\u01a1n.\u00a0<\/p>\n<h3><span id=\"Su_dung_mot_hay_hai_kich_ban_ma_ban_tu_tin_nhat\"><b>S\u1eed d\u1ee5ng m\u1ed9t hay hai k\u1ecbch b\u1ea3n m\u00e0 b\u1ea1n t\u1ef1 tin nh\u1ea5t<\/b><\/span><\/h3>\n<p>Vi\u1ec7c gi\u1eef m\u1ed9t n\u1ed9i dung \u0111\u1ec3 g\u1ecdi cho kh\u00e1ch gi\u00fap b\u1ea1n kh\u00f4ng c\u1ea7n ph\u1ea3i suy ngh\u0129 n\u1ed9i dung g\u1ecdi cho h\u00e0ng tr\u0103m cu\u1ed9c g\u1ecdi m\u1ed7i ng\u00e0y. \u0110i\u1ec1u n\u00e0y c\u00f2n gi\u00fap b\u1ea1n luy\u1ec7n tone gi\u1ecdng \u0111\u1ec3 n\u00f3i nh\u1eefng c\u00e2u \u1ea5y tr\u00f4i ch\u1ea3y v\u00e0 \u1ea5m h\u01a1n. H\u1ecdc k\u0129 m\u1ed9t n\u1ed9i dung v\u00e0 th\u1ef1c hi\u1ec7n t\u1ed1t \u0111i\u1ec1u \u0111\u1ea5y t\u1ed1t h\u01a1n l\u00e0 thay \u0111\u1ed5i n\u1ed9i dung tr\u00f2 chuy\u1ec7n nhi\u1ec1u l\u1ea7n m\u00e0 kh\u00f4ng \u0111em l\u1ea1i k\u1ebft qu\u1ea3 n\u00e0o. C\u00e1c kh\u00e1ch b\u1ea1n g\u1ecdi qua kh\u00f4ng h\u1ec1 c\u00f3 b\u1ea5t c\u1ee9 li\u00ean h\u1ec7 g\u00ec v\u1edbi nhau v\u1eady n\u00ean s\u1ebd ch\u1eb3ng ai bi\u1ebft \u0111\u01b0\u1ee3c b\u1ea1n t\u01b0 v\u1ea5n gi\u1ed1ng nhau cho h\u1ecd. Cu\u1ed9c g\u1ecdi tr\u00f4i ch\u1ea3y, t\u1ef1 nhi\u00ean, kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y h\u00e0i l\u00f2ng l\u00e0 b\u1ea1n \u0111\u00e3 ho\u00e0n th\u00e0nh t\u1ed1t c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh.\u00a0<\/p>\n<figure id=\"attachment_3511\" aria-describedby=\"caption-attachment-3511\" style=\"width: 710px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/03\/telemarketing-1-1280x720-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-3511\" src=\"https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/03\/telemarketing-1-1280x720-1-650x366.png\" alt=\"Telemarketing l\u00e0 g\u00ec? Kinh nghi\u1ec7m cho c\u00f4ng vi\u1ec7c n\u00e0y\u00a0\" width=\"710\" height=\"400\" srcset=\"https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/03\/telemarketing-1-1280x720-1-650x366.png 650w, https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/03\/telemarketing-1-1280x720-1-1024x576.png 1024w, https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/03\/telemarketing-1-1280x720-1-768x432.png 768w, https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/03\/telemarketing-1-1280x720-1-380x214.png 380w, https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/03\/telemarketing-1-1280x720-1-800x450.png 800w, https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/03\/telemarketing-1-1280x720-1-1160x653.png 1160w, https:\/\/www.manpham.com\/wp-content\/uploads\/2022\/03\/telemarketing-1-1280x720-1.png 1280w\" sizes=\"(max-width: 710px) 100vw, 710px\" \/><\/a><figcaption id=\"caption-attachment-3511\" class=\"wp-caption-text\">Telemarketing l\u00e0 g\u00ec? Kinh nghi\u1ec7m cho c\u00f4ng vi\u1ec7c n\u00e0y<\/figcaption><\/figure>\n<h3><span id=\"De_y_thoi_gian_goi\"><b>\u0110\u1ec3 \u00fd th\u1eddi gian g\u1ecdi<\/b><\/span><\/h3>\n<p>B\u1ea1n kh\u00f4ng th\u1ec3 \u0111\u1ea7u gi\u1edd s\u00e1ng g\u1ecdi cho kh\u00e1ch h\u00e0ng v\u00e0 t\u01b0 v\u1ea5n r\u1eb1ng s\u1ea3n ph\u1ea9m n\u00e0y r\u1ea5t t\u1ed1t. Kh\u00f4ng \u0111\u01b0\u1ee3c b\u1ea1n nh\u00e9 h\u00e3y \u0111\u1ec3 \u00fd th\u1eddi gian trong ng\u00e0y v\u00e0o gi\u1edd n\u00e0o th\u00ec \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng n\u00e0o s\u1ebd r\u1ea3nh. M\u1ed7i ng\u01b0\u1eddi c\u00f3 m\u1ed9t th\u1eddi gian bi\u1ec3u kh\u00e1c nhau tuy nhi\u00ean d\u00e2n v\u0103n ph\u00f2ng, n\u1ed9i tr\u1ee3, h\u1ecdc sinh sinh vi\u00ean l\u1ea1i c\u00f3 m\u1ed1c th\u1eddi gian r\u1ea3nh gi\u1ed1ng nhau. H\u00e3y \u0111\u1ea3m b\u1ea3o r\u1eb1ng l\u00fac b\u1ea1n g\u1ecdi \u0111i\u1ec7n kh\u00e1ch h\u00e0ng \u0111ang r\u1ea3nh v\u00e0 cu\u1ed9c g\u1ecdi v\u00e0o th\u1eddi gian \u1ea5y l\u00e0 h\u1ee3p l\u00fd. Th\u00e1i \u0111\u1ed9 c\u1ee7a kh\u00e1ch h\u00e0ng ph\u1ee5 thu\u1ed9c v\u00e0o vi\u1ec7c b\u1ea1n c\u00f3 \u0111ang l\u00e0m phi\u1ec1n h\u1ecd kh\u00f4ng. \u0110\u1eebng ch\u1ec9 \u00e1p m\u1ed9t khung gi\u1edd \u0111\u1ec3 g\u1ecdi v\u00ec c\u00f3 nh\u1eefng ng\u01b0\u1eddi l\u00e0m vi\u1ec7c h\u00e0nh ch\u00ednh, s\u1ed1 kh\u00e1c l\u1ea1i kh\u00f4ng. S\u1ebd th\u1eadt tuy\u1ec7t v\u1eddi n\u1ebfu kh\u00e1ch cho b\u1ea1n th\u1eddi gian kh\u00e1c \u0111\u1ec3 g\u1ecdi l\u1ea1i, h\u00e3y ch\u1ee7 \u0111\u1ed9ng ghi ch\u00fa l\u1ea1i v\u00e0 n\u00f3i c\u1ea3m \u01a1n h\u1ecd nh\u00e9.<\/p>\n<p>Tr\u00ean \u0111\u00e2y l\u00e0 t\u1ea5t c\u1ea3 nh\u1eefng g\u00ec b\u1ea1n c\u1ea7n bi\u1ebft v\u1ec1 <b>Telemarketing l\u00e0 g\u00ec<\/b> &#8211; Kinh nghi\u1ec7m cho c\u00f4ng vi\u1ec7c n\u00e0y trong th\u1eddi \u0111\u1ea1i hi\u1ec7n nay \u0111\u1ec3 gi\u00fap thu v\u1ec1 l\u1ee3i th\u1ebf cho doanh nghi\u1ec7p c\u1ee7a m\u00ecnh. Th\u00eam v\u00e0o \u0111\u00f3, nh\u1eefng g\u00ec m\u00e0 h\u00ecnh th\u1ee9c n\u00e0y \u0111em \u0111\u1ebfn cho nh\u1eefng nh\u00e0 ti\u1ebfp th\u1ecb l\u00e0 v\u00f4 c\u00f9ng ti\u1ec1m n\u0103ng, n\u00f3 gi\u00fap cho c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a b\u1ed9 m\u00e1y c\u00f4ng ty \u0111\u01b0\u1ee3c ho\u1ea1t \u0111\u1ed9ng tr\u01a1n tru nh\u1ea5t c\u00f3 th\u1ec3. Ch\u00ednh v\u00ec th\u1ebf, nh\u1eefng ki\u1ebfn th\u1ee9c tr\u00ean \u0111\u00e2y hy v\u1ecdng c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n \u0111\u01b0a ra \u0111\u01b0\u1ee3c nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c \u0111\u00fang \u0111\u1eafn trong chi\u1ebfn l\u01b0\u1ee3c th\u00fac \u0111\u1ea9y doanh s\u1ed1 c\u1ee7a c\u00f4ng ty.<\/p>\n\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-center kksr-valign-bottom\"\n    data-payload='{&quot;align&quot;:&quot;center&quot;,&quot;id&quot;:&quot;3507&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;bottom&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;0&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;0&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;\\u0110\\u00e1nh gi\\u00e1 b\\u00e0i vi\\u1ebft post&quot;,&quot;legend&quot;:&quot;0\\\/5 - (0 votes)&quot;,&quot;size&quot;:&quot;24&quot;,&quot;title&quot;:&quot;Telemarketing l\\u00e0 g\\u00ec? 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V\u00e0 V\u1edbi nhi\u1ec7m v\u1ee5 l\u00e0m c\u1ea7u n\u1ed1i truy\u1ec1n t\u1ea3i th\u00f4ng tin h\u1eefu \u00edch \u0111\u1ebfn v\u1edbi kh\u00e1ch h\u00e0ng, Telemarketing hi\u1ec7n l\u00e0 m\u1ed9t trong nh\u1eefng b\u1ed9 ph\u1eadn quan tr\u1ecdng n\u1eb1m trong chi\u1ebfn l\u01b0\u1ee3c [&hellip;]<\/p>\n","protected":false},"author":44,"featured_media":3509,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_daextam_enable_autolinks":"1","footnotes":""},"categories":[271],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.12 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Telemarketing l\u00e0 g\u00ec? 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